Globacom Limited, a Giant Operator in GSM, is currently recruiting for NOC Engineers for its Glo 1 subsidiary.
NOC ENGINEERSRef: NOCE
Qualification:
Minimum of Bachelor’s degree in Engineering or other relevant discipline.Experience/Skills
7 years experience in operations and maintenance in a data telecommunication company.
Familiar with Operation Support System (OSS)/Business Support System.
Responsibilities SLA management/ trouble ticketing I quality reports. Developing the SLA as per the inputs received from the Operations Team. Developing the monitoring matrices for SLA Performance.
Fault isolation and monitoring of equipment through NMS (Network Management System).
Monitor the network and facilitate correction of carrier misalignment problems.
Provide technical reactive/proactive service to customers reporting fault, working within committed SLAs,
Ensure clear records of work carried out are maintained.
Method of ApplicationQualified candidates should e-mail their resume with a passport photograph, if possible (quoting the relevant references for the vacancy in the subject of the e-mail) to: Glo1.job@gloworld.com
Only short listed candidates will be contacted
Deadline: 24th August 2010.
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